Memento Cloud Privacy Policy

Last updated on October 20th, 2019


What Information We Collect

When registering for Memento Cloud we ask for information such as your name and email address. We built Memento Cloud to help you store and work with any information. That means you can input, upload, or store in Memento Cloud any text, images, and other data that you choose. Memento Cloud also collects aggregated, anonymous user data regarding app usage. The user data we collect is used to improve Memento Cloud and the quality of our service.

Where does Memento store my information?

Memento uses the Google Cloud Platform (“GCP”) to provide the necessary hardware, software, networking, storage, and related technology required to run Memento Cloud. We will never share your personal data with a 3rd party without your prior authorization, and we will never sell data to 3rd parties. We process data inside of the United States. We transfer data with GCP necessary to our ability to provide our services, the GCP is GDPR-compliant and provide the necessary safeguards.

How can I manage my information stored in Memento Cloud?

Consistent with our first law of data protection—your data is yours—in most cases, you can manage your information simply by logging into your account and editing your information directly within the Memento service. However, if you prefer, you can contact us at support@mementodatabase.com to ask us to provide access to, correct, update, or delete your personal information. Please note that we may ask you for proof of account ownership and/or identity before fulfilling your request. We will comply with such requests to the extent required by applicable law or the US-Swiss Privacy Shield and US-EU Privacy Shield.

Security

All data and information transmitted with Service is secured by SSL protocol. Customer data that we store in GCP will be protected using Google’s built-in encryption-at-rest features. We use Google's server-side encryption feature with Google-managed encryption keys to encrypt all data at rest using AES-256, transparently and automatically. You can find additional information on how encryption at rest protects your data here.

Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page.

If you have any questions about Memento and privacy, please contact us at support@mementodatabase.com